Privacy Policy
Supreme Signature Journeys LLC
Last Updated: November 2025
Effective Date: Upon publication of this policy on supremesignaturejourneys.com
1. Introduction
Supreme Signature Journeys LLC (“we”, “us”, “our”, or “the Company”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website supremesignaturejourneys.com (the “Website”) or use our travel services.
This policy is designed to comply with the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
2. Company Information (Data Controller)
Company Name: Supreme Signature Journeys LLC
Registration: Limited Liability Company registered in the State of Wyoming, United States of America
Registered Address: 30 N Gould St, Ste R, Sheridan, WY 82801, USA
Operational Headquarters: 4 Gamal Edin Abouelmahasen Square, Garden City, Cairo, Egypt
Contact Email: info@supremesignaturejourneys.com
Phone (US): +1 307 454 2064
Phone (Egypt): +20 112 345 6777
3. Information We Collect
3.1 Information You Provide Directly
When you interact with our website or services, we may collect the following personal information:
Identity Data: First name, last name, title, date of birth (when required for travel arrangements)
Contact Data: Email address, phone number, mailing address, country of residence
Travel Data: Passport details (only when necessary for bookings), travel preferences, dietary requirements, accessibility needs, travel dates, number of travelers
Booking Data: Trip selections, special requests, accommodation preferences
Communication Data: Messages, inquiries, and correspondence with our team
Marketing Data: Your preferences regarding receiving marketing communications from us
3.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
IP address and approximate geographic location
Browser type and version
Operating system
Pages visited, time spent on pages, referring website
Device information (type, model, screen resolution)
Cookies and similar tracking technologies (see Section 8)
3.3 Payment Information
Payment processing is handled exclusively by Stripe, Inc. (“Stripe”), a third-party payment processor. We do not collect, store, or have access to your full credit card number, CVV, or banking information. Stripe processes payments according to its own privacy policy and PCI-DSS compliance standards. You can review Stripe’s privacy practices at stripe.com/privacy.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:
Contract Performance: To process your booking, deliver travel services, and respond to your enquiries.
Legitimate Interests: To improve our services, prevent fraud, and ensure website security
Legal Obligation: To comply with tax, accounting, and regulatory requirements
Consent: For marketing communications, non-essential cookies, and any optional data processing (you may withdraw consent at any time)
5. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your travel bookings and reservations
To communicate with you regarding your inquiries, bookings, and trip details
To customize travel itineraries based on your preferences
To process payments through Stripe and issue invoices
To send booking confirmations, travel documents, and important updates
To send marketing communications (only with your explicit consent, and only where you have not unsubscribed)
To improve our Website, services, and customer experience
To prevent fraud, ensure security, and protect our legal rights
To comply with legal, tax, and regulatory obligations
6. How We Share Your Information
We do not sell your personal information. We may share your data with the following parties only when necessary:
6.1 Service Providers and Travel Partners
To deliver your travel experience, we share necessary information with:
Hotels and accommodation providers
Tour guides and local operators in Egypt
Transportation providers (drivers, transfer companies, domestic airlines)
Restaurants and venues (where dietary requirements apply)
6.2 Technology and Business Partners
Stripe (payment processing)
Hostinger (website hosting)
Google Analytics (anonymized website analytics — only with your cookie consent)
Email service providers (for transactional and marketing emails)
6.3 Legal and Regulatory Disclosures
We may disclose your information when required by law, court order, or governmental authority, or to protect our legal rights, property, or safety, or that of our customers or others.
7. International Data Transfers
Because our company operates between the United States and Egypt, your data may be transferred to, stored, and processed in countries outside your country of residence, including the United States and Egypt. These countries may have data protection laws that differ from your jurisdiction.
For transfers from the EEA, the United Kingdom, or Switzerland, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission or other valid transfer mechanisms under GDPR Articles 44-49.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyse traffic, and serve relevant content.
8.1 Types of Cookies We Use
Essential Cookies: Required for the Website to function (cannot be disabled)
Analytics Cookies: Help us understand how visitors use our Website (Google Analytics)
Functional Cookies: Remember your preferences (e.g., language)
Marketing Cookies: Used to deliver relevant advertisements (only with your consent)
8.2 Managing Cookies
Upon your first visit, you will see a cookie banner allowing you to accept, reject, or customise your cookie preferences. You can change your preferences at any time by clicking the cookie settings link in our website footer. You can also disable cookies through your browser settings, though this may affect website functionality.
9. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
Booking and travel records: 7 years (for tax and accounting compliance)
Marketing data: Until you unsubscribe or withdraw consent
Inquiry data (if no booking is made): 24 months
Website analytics: 26 months (Google Analytics default)
After these periods, we securely delete or anonymise your data unless longer retention is required by law.
10. Your Rights
10.1 Rights Under GDPR (EU/EEA/UK/Switzerland Residents)
You have the following rights regarding your personal data:
Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure (“Right to be Forgotten”): Request deletion of your data, subject to legal exceptions
Right to Restrict Processing: Request that we limit how we use your data
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to certain types of processing, including direct marketing
Right to Withdraw Consent: Withdraw consent at any time when processing is based on consent
Right to Lodge a Complaint: File a complaint with your local data protection authority
10.2 Rights Under CCPA (California Residents)
If you are a California resident, you have the right to:
Know what personal information we collect, use, and share
Request deletion of your personal information
Opt-out of the sale of personal information (we do not sell personal data)
Non-discrimination for exercising your rights
10.3 How to Exercise Your Rights
To exercise any of these rights, please contact us at info@supremesignaturejourneys.com. We will respond within 30 days (GDPR) or 45 days (CCPA). We may need to verify your identity before processing your request.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
SSL/TLS encryption for all data transmissions
Secure hosting infrastructure
Restricted access to personal data on a need-to-know basis
Regular security assessments and updates
Use of PCI-DSS-compliant payment processors (Stripe)
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
12. Children’s Privacy
Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18 without verifiable parental consent. If we learn that we have collected information from a child under 18 without proper consent, we will delete it promptly. Parents who believe their child has provided us with personal data may contact us at info@supremesignaturejourneys.com.
13. Third-Party Links
Our website may contain links to third-party websites (e.g., partner hotels, payment platforms, and social media). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The “Last Updated” date at the top of this policy will indicate when changes were made. Material changes will be communicated through a notice on our website or via email (where appropriate).
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Supreme Signature Journeys LLC
Email: info@supremesignaturejourneys.com
Phone (US): +1 307 454 2064
Phone (Egypt): +20 112 345 6777
US Address: 30 N Gould St, Ste R, Sheridan, WY 82801, USA
Egypt Office: 4 Gamal Edin Abouelmahasen Square, Garden City, Cairo, Egypt
LEGAL DISCLAIMER: This Privacy Policy is provided as a working draft based on standard industry practices and applicable data protection laws as of the publication date. It is not a substitute for personalized legal advice. Supreme Signature Journeys LLC is strongly advised to have this document reviewed by a qualified attorney specializing in international data protection, e-commerce, and travel law before relying upon it in any legal or commercial dispute.
